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Can I pay with a personal check or money order?
Why aren't the clothing items ironed before photos are taken?
Can I return an item if it doesn't fit or I just don't like it?
Do you negotiate on shipping costs? Can you include shipping for free?
Where do you get your items?
I really like an item, but need it in a different size or color. Can I order it from you?
I have allergies. Have these items been around smoke or pets?
My item arrived but it has damage that wasn't in the listing. Can I get a refund?
Can you mark the customs form as a gift so I don't have to pay a duty on it?


Can I pay with a personal check or money order?
Yes. Please contact me before purchasing to arrange payment via this method. Please note that items paid for with a check may be held for 10 days before mailing to allow the check to clear. For faster delivery, please pay through Paypal.

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Why aren't the clothing items ironed before photos are taken?
While I'd loved to iron or steam press every item for the best pictures, it is impractical given the large amount of items I sell. In addition, every item will just end up wrinkled again when folded up to mail.

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Can I return an item if it doesn't fit or I just don't like it?
Yes. Please note that shipping costs to and from are not refunded. Refunds are for purchase price only. No exceptions.

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Do you negotiate on shipping costs? Can you include shipping for free?
No. All shipping costs are based on the actual weight of the item and are at actual cost.

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Where do you get your items?
This is a question that I get from time to time, and it's one I decline to answer. I do not share my sources for my items.

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I really like an item, but need it in a different size or color. Can I order it from you?
Sorry, no. Every item listed is just for that item as it's the only item I have like that. Occasionally, I may get the same item in a couple different sizes, but that is extremely rare and each item would be listed separately anyway.

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I have allergies. Have these items been around smoke or pets?
No to smoke as my home is smoke free. Yes to pets, as we have cats and a dog, but I try very hard to keep them away from the items. It's possible a dog or cat hair may get into a package, despite my best efforts, so if your allergy to pets is severe or life-threatening, you may want to rethink your purchase.

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My item arrived but it has damage that wasn't in the listing. Can I get a refund?
Yes. If I have missed a significant flaw or damage, then I may return shipping costs as well. Each return is evaluated on a case by case basis. No shipping costs are refunded for reasons such as doesn't fit, wrong color, wrong length, etc.

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Can you mark the customs form as a gift so I don't have to pay a duty on it?
I'm sorry, no. Taxes levied by countries outside the USA are the responsibility of the buyer. It is not worth my business to falsify government documents.

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Last Updated: 8 Jan 2017 15:04:56 PST home  |  about  |  terms  |  contact
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